What is one of the primary safety features a hotel must provide for its guests?

A reasonable measure of security is indeed one of the primary safety features that a hotel must provide for its guests. Hotels have a legal obligation to ensure the safety and security of their guests while they are on the premises. This obligation includes measures such as having proper lighting in common areas, maintaining a secure access control system, employing security personnel, and providing in-room safes for valuable belongings.

These security measures are crucial to prevent incidents such as theft or assault, which could harm guests and lead to legal liability for the hotel. By implementing reasonable security protocols, hotels not only enhance the safety of their guests but also build trust and confidence, encouraging repeat business and positive reviews.

Other options like 24/7 room service, recreational facilities, and free transportation services, while they may enhance guest experience, do not directly address the fundamental need for safety and security within the hospitality environment.